Privacy Policy
Last Updated: 2026
The Patch Wollongong ("we," "us," "our," or "Company") operates thepatchwollongong.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. By accessing and using The Patch Wollongong, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in various ways, including:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about your interactions with our Website, including clicks, searches, and content preferences.
- Device Information: Device type, unique identifiers, and mobile network information.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand user behavior and Website performance.
- Affiliate tracking and commission attribution for gambling and casino partnerships.
- Improving Website functionality, design, and user experience.
- Sending promotional emails and newsletters (with opt-out options).
- Responding to inquiries and providing customer support.
- Complying with legal obligations and detecting fraudulent activity.
- Personalizing content and tailoring recommendations.
Cookie Policy
Our Website uses cookies and similar technologies to enhance your experience. Cookie types include:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track user behavior and Website performance (e.g., Google Analytics).
- Marketing Cookies: Used for affiliate tracking, conversion monitoring, and targeted advertising.
- Third-Party Cookies: Set by casino partners and affiliate networks.
Opt-Out Options: You may disable cookies through your browser settings. However, disabling cookies may affect Website functionality. You can opt out of analytics tracking via Google Analytics opt-out browser extension. For marketing cookies, you may adjust your preferences through third-party cookie consent management tools.
Third-Party Links
Our Website contains links to external casinos, gambling platforms, and affiliate websites. We are not responsible for the privacy practices, security, or content of these third-party sites. Each casino operator and affiliate partner maintains its own privacy policy, which we strongly encourage you to review before providing personal information or engaging in gambling activities.
Important Disclaimer: Your use of linked casino and gambling websites is entirely at your own risk. The Patch Wollongong does not endorse, guarantee, or assume liability for third-party services, games, or transactions.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the following rights:
- Right to Access: Request access to personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Right to Opt-Out: Unsubscribe from marketing communications at any time.
- Right to Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
If you are located in the European Union or United Kingdom, you may have additional rights under GDPR. If you are in the United States, CCPA and other state-specific privacy laws may apply. Please contact us to clarify your applicable privacy rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and compliance obligations. Typically:
- Contact information is retained for 3 years after last interaction.
- Analytics and usage data are retained for up to 2 years.
- Affiliate tracking data is retained in accordance with industry standards and partner agreements.
- Data may be retained longer if required by law or to resolve disputes.
You may request deletion of your data at any time, subject to legal requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@thepatchwollongong.com
Website: thepatchwollongong.com
Jurisdiction: Australia
We aim to respond to all privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
This Privacy Policy may be updated periodically. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our Website.